Fine Tech Services Privacy Policy
Fine Tech Services (“we,” “our,” or “us”) is dedicated to protecting the personal information of everyone who visits our website or uses our services. This Privacy Policy outlines what data we collect, how we use it, who we might share it with, and your choices regarding your information.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal & Contact Information: Full name, email address, phone number, billing address, business name, and your role within the business.
- Technical & Usage Data: IP address, browser type and version, device identifiers, pages visited, time spent on our site, and referrer URLs.
- Project-Related Information: Website access credentials, hosting and server details, content and media files you provide for development, SEO-related data and analytics, and details of any third-party integrations you provide.
- Billing & Transactional Information: Payment confirmations and related records. We do not store your card data directly.
2. How We Use Your Information
We use the data we collect for the following purposes:
- Communicating with current and prospective clients.
- Delivering and managing web development, SEO, and other digital services.
- Testing, troubleshooting, and maintaining website and application functions.
- Invoicing and managing accounts.
- Analyzing website performance and service usage.
- Meeting legal or regulatory requirements.
3. Sharing and Third-Party Disclosure
We do not sell or rent your information.
We may share data only with trusted third-party vendors who are essential to your project. This includes:
- Hosting and domain providers
- Payment processors
- Analytics platforms (e.g., Google Analytics)
- Independent developers or contractors involved in your project
- Email communication and file-sharing services
These third parties are bound by strict confidentiality and data protection agreements. While we strive to ensure their compliance, FIne Tech Services is not responsible for data misuse beyond our direct control. We will communicate any changes to third-party services that impact your project whenever possible.
4. Cookies and Tracking Technologies
We use cookies and similar tools primarily for technical functionality and usage analytics:
- Session cookies: For temporary navigation support.
- Functionality cookies: To remember your settings.
- Analytics cookies: To measure website usage.
We do not use cookies for behavioral advertising or third-party marketing. You can disable cookies through your browser settings, though this might affect certain website functionalities.
5. Data Security
We employ reasonable technical and organizational measures to protect your information, including:
- SSL encryption on our servers.
- Password-protected administrative access.
- Role-based access control for our staff and contractors.
- Secure handling of third-party credentials.
Please note: No system is 100% secure, and data transmitted over the internet carries some inherent risk.
6. Data Retention & Disposal
We retain your data as follows:
- During active service: For the full duration of your project.
- Post-project: For a minimum of 12 months after project completion.
- Inactive or abandoned projects: Data may be retained for up to 12 months unless you request deletion.
- Legal compliance: Longer retention periods may apply based on financial or regulatory requirements.
Data Deletion Requests: You may request data deletion at any time by contacting us. We will comply unless required by law to retain the information.
7. Your Rights
Depending on your local laws (e.g., GDPR, CCPA), you may have the right to:
- Request a copy of your personal data.
- Ask us to correct any inaccuracies.
- Request data deletion.
- Limit or object to how we process your information.
- Withdraw consent for optional communications.
To exercise any of these rights, please contact us at Info@finetech.services.
8. Communication Preferences
We use email as our primary communication channel. Clients are responsible for ensuring their email addresses are accurate and active.
9. Third-Party Links
Our website or services may include links to external websites. We are not responsible for their privacy practices. Please review their respective privacy policies independently.
10. Children’s Privacy
Our services are intended for individuals aged 13 or older. We do not knowingly collect data from children. If you believe we have inadvertently collected such information, please contact us for its removal.
11. Policy Changes
We may update this Privacy Policy periodically. We will communicate substantial changes via email or by posting them on our website. Please review this page regularly for updates.
12. Contact Information
For any questions about this Privacy Policy or to exercise your rights, please contact us:
- Phone: (336) 324-3440
- Email: Info@finetech.services
